Rules on returns
7. EFFECTS OF WITHDRAWAL FROM A CONTRACT OF SALE OF GOODS
7.1 The Seller, within 14 days from the day of receiving the statement of withdrawal from the Contract of sale of Goods, shall return to the Consumer all payments made by him, including delivery costs, corresponding to the cheapest way of delivery offered by the Seller.
7.1.1 The return of payment shall be made using the same method of payment as the Consumer used.
7.1.2 If the Consumer in order to exercise the right of withdrawal - uses the Electronic return form - the funds shall be returned in the chosen way and to the bank account provided by the Consumer.
7.2 If the Seller has not proposed to collect the Goods from the Consumer by himself, he may withhold the return of payments received from the Consumer until he receives the Goods back or receives from the Consumer proof of Goods‘ return, depending on which event occurs earlier.
7.3 The Seller may propose to the Consumer to collect the item from the Consumer himself. However, if the Seller has not made such an offer - the Consumer shall return the item to the Seller (or to the person authorized by the Seller to collect it) immediately, but not later than 14 days from the day on which he withdrew from the contract. In order to keep the deadline, it is sufficient to send back the item before deadline expiry. The goods which the Consumer returns should be sent to the address of the Seller's registered office.
7.4 The Consumer shall be responsible for reduction of the value of the Goods resulting from its use in a manner exceeding the one necessary to determine the nature, characteristics and functioning of the Goods.